Utility Assistance
How do I apply for Utility Assistance?
Submit a complete signed application with all REQUIRED documents.
- Copy of most recent gas bill & most recent electric bill, both with 22+ days of meter usage (LIHEAP Applicants only)
- Proof of Income for the last 4 weeks, for all adults (18 yrs. +) living in the household
- Copy of applicant's valid Photo ID and Social Security card
How do I get an application in English or Spanish?
Residents may call our Call Center at 951-955-4900 or visit our website: https://capriverside.org/utility-assistance-program
Residents may also apply online at: https://www.caliheapapply.com/ (new users will need to create an account)
How do I submit my application and required documents?
Applicants may submit their application and required documents
- By Mail: CAP Riverside P. O. Box 5760 Riverside, CA 92517
- In-Person: Call 951-955-4900 to schedule an appointment at an office near you. Our office locations.
- By Email: Send your completed application and required documents to: [email protected]
- Fax: (Disconnections only) 951-955-2230
Can I apply for assistance if the Gas or Electric bill are not in my name?
Yes. The account holder will need to provide signature to give consent on page 3 of 3 in the LIHEAP application.
How long does it take to process my application?
Complete application processing takes 6 to 8 weeks. Funds to get credited to the account may take an additional 2 to 3 weeks.
How can I check the status on my online application?
Online applicants may check their application status by visiting: www.caliheapapply.com (new users will need to create an account)
How often can I apply for Utility Assistance and can I apply for both Electric bill and Gas bill at the same time?
Applicants can apply once every new year. Applicants may only select one (1) bill (electric, gas, or propane/wood/oil) to be assisted.
Can I apply for the SHARE Program and LIHEAP at the same time?
SHARE Program is only eligible for City of Riverside residents only. City of Riverside residents may apply for both, SHARE Program & LIHEAP.
Residents living outside the City of Riverside may apply for LIHEAP.
Weatherization
How do I apply for the Weatherization Program?
Applicants will use the same application and process as Utility Assistance.
Can I apply for Weatherization if I do not own my place of dwelling?
Yes. Renters of apartments, mobile homes, etc. are also eligible to apply for Weatherization. Landlords/owners of unit(s) will need to sign application to give consent.
Cool/Warm Centers
What is a Cool/Warm Center, and do I need to become a member to utilize one?
- Cool/Warm Centers are temporary drop-in sites available for individuals, families with small children, seniors, and most vulnerable population to get relief fro the extreme weather (heat or cold).
- Visitors are not required to be a member of the center they choose to utilize as a Cool/Warm Center.
How do I find a Cool/Warm Center in my area?
Current Cool/Warm Centers directory are listed here on our website at https://capriverside.org/cool-centers
Can I bring my pet with me to the Cool/Warm Center?
- Some Cool/Warm Centers allow pets long as owners follow the policy.
- To confirm if your local Cool/Warm Center allows pets, CAP Riverside highly recommends you contact the Cool/Warm Center you plan to visit .
VITA Program
If I live outside of Riverside County, can I visit a VITA Site in Riverside County to have my taxes prepared?
Yes, there is no demographic restrictions for tax-payers to utilize a VITA Site.
Do I need to make an appointment to have my taxes prepared at a VITA Site?
- Some VITA Sites require appointments.
- You may visit our CAP website: www.capriverside.org to view VITA location sites, view appointments, walk-ins or virtual service available.
How do I become a Volunteer for CAP Riverside VITA Program?
If interested in becoming a CAP Volunteer for VITA you may contact our Call Center at 951-955-4900, or visit our website at www.capriverside.org/volunteer-income-tax-assistance
Tech For Success
How do I get a Tech for Success application?
Applicants may get an application by visiting our website: www.capriverside.org/tech-success or call our Call Center at 951-955-4900.
Can I apply for both computers, Desktop & Laptop?
No, applicants can only submit one application per household.
Does the Desktop and Laptop have Wi-Fi installed?
No, applicants will need to have access to Wi-Fi connection.
Non-Profit Seed Fund (Lingafelter Development Fund)
How can I get an application for Non-Profit Seed Fund?
Applicants may request an application by calling our Call Center at 951-955-4900, or visiting our website at www.capriverside.org/nonprofit-see-funds
Can I apply for the Lingafelter Development Fund if I don’t have a board in place?
No, applicants must have a board in place to apply. The board is a requirement to have in place when applying for non-profit status.