Planning  is dedicated to meeting the following four objectives in its daily activities:

Strategic Planning in the agency and in community provide direction and purpose for programs, services, and activities within education & wealth building, advocacy, community organizing, and agency capacity building (collection, orientation, monitoring, analyzing and reporting on program strategies, outcomes and societal data, economic and environmental perceptions, Blueprint to end poverty, creating measurable outcomes and tracking progress).

Capacity Building of staff, board, and community includes training and technical assistance opportunities that enhance and expand knowledge, skills, and awareness of poverty issues, develop strategies to end poverty; and create new opportunities for service deliveries and agency growth (for staff, board, and community, Community Action Academy, ROMA outcomes management, collaborations, Request for Funding processes, community dialogues, self-sufficiency calculator, President’s Volunteer Award).

Evaluation and Monitoring of sub-contractors, in-house programs, and community efforts (tracking site-visits, customer satisfaction surveys, community report cards, demographic profiles, including fiscal and programmatic evaluation, trend analysis).

Research and Development identify the most effective, efficient program strategies and best practices to end poverty through primary and secondary data (agency fund development, community assessments, data collection, demonstration programs, return on investment).



The Strategic Plan was adopted by the Community Action Commission to chart the course of the Agency through 2022. The plan is aligned with the Results Oriented Management  and Accountability (ROMA) process which guides the planning, implementation, monitoring, evaluation and reporting at Community Action. Desired outcomes have been identified,  and the Strategic Plan was developed to reach those outcomes. Learn more by viewing the document in the link below. 

Download Strategic Plan